1. About These Terms

These Terms and Conditions ("Terms") govern your access to and use of the RenewBud website, software, applications, services and related features (collectively, the "Service").

RenewBud is operated by MM Sistemas e Informática, registered in Brazil under CNPJ 42.188.885/0001-44, with its registered address at Avenida Delfim Moreira, 840, Loja 02, Várzea, Teresópolis - RJ, CEP 25953-236, Brazil ("RenewBud", "we", "us" or "our").

By creating an account, accessing or using the Service, you agree to be bound by these Terms.

If you use RenewBud on behalf of a company, organisation or other legal entity, you confirm that you have authority to accept these Terms on its behalf. In that case, references to "you" and "your" include that entity.

If you do not agree to these Terms, you must not use the Service.

2. The RenewBud Service

RenewBud is a software-as-a-service platform designed to help businesses and organisations record, monitor and manage recurring financial commitments and renewal-related information.

The Service may include features for managing information relating to:

• software subscriptions;
• SaaS licences;
• contracts;
• supplier agreements;
• insurance policies;
• professional licences and memberships;
• hosting and domain services;
• maintenance agreements;
• equipment leases;
• recurring services and expenditure;
• renewal and cancellation dates;
• departments, cost centres and responsible users;
• renewal reminders;
• cost reporting and forecasting; and
• other recurring business obligations.

Features may differ according to the subscription plan selected.

3. RenewBud Is a Management Tool

RenewBud provides software for organising and monitoring information. It does not provide legal, accounting, tax, financial, insurance, procurement or investment advice.

Information, forecasts, savings estimates, reports, notifications and recommendations generated by the Service are provided for informational and organisational purposes only.

You remain responsible for reviewing your contracts, licences, subscriptions, renewal provisions, cancellation requirements and other obligations before taking action.

You should obtain appropriate professional advice where necessary.

4. Eligibility and Accounts

You must be legally capable of entering into a binding agreement to use RenewBud.

Where the Service is purchased or used for an organisation, the individual creating the workspace represents that they have authority to act for that organisation.

You must provide accurate and current account information.

You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, except where those activities result from a failure for which RenewBud is legally responsible.

You must notify us promptly if you reasonably believe that your account has been compromised or accessed without authorisation.

5. Workspaces and Team Members

RenewBud may allow customers to create organisational workspaces and invite other users.

Workspace owners and administrators may be able to manage users, permissions, departments, renewals and other workspace information.

The organisation controlling a workspace is responsible for determining who should have access to that workspace and what permissions those users should receive.

Users must only access information they are authorised to access.

6. Customer Data

"Customer Data" means information, records, documents and other content submitted to or stored within RenewBud by or on behalf of a customer.

As between you and RenewBud, you retain ownership of your Customer Data.

You grant RenewBud a limited right to host, process, transmit, reproduce and otherwise use Customer Data only as reasonably necessary to provide, secure, maintain and improve the Service, comply with applicable law, and perform our contractual obligations.

This permission does not transfer ownership of Customer Data to RenewBud.

7. Your Responsibilities for Customer Data

You are responsible for ensuring that Customer Data submitted to RenewBud is collected, used and disclosed lawfully.

You must not knowingly upload or use Customer Data that:

• infringes another person's intellectual property rights;
• violates confidentiality obligations;
• contains unlawful material;
• is obtained unlawfully;
• contains malicious software or code; or
• you do not have authority to process or disclose.

Where Customer Data contains personal data relating to employees, suppliers, contractors or other individuals, you are responsible for ensuring that you have an appropriate lawful basis and authority to process that information through RenewBud.

8. Data Protection

RenewBud processes personal data in accordance with applicable data protection legislation, which may include the Brazilian Lei Geral de Proteção de Dados Pessoais ("LGPD"), the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 and other applicable privacy laws.

Further information about how RenewBud collects and processes personal data is provided in our Privacy Policy.

Where RenewBud processes personal data on behalf of a business customer as part of providing the Service, the parties may have different roles under applicable data protection legislation, including controller and processor responsibilities.

Where required by applicable law, RenewBud may make available an appropriate Data Processing Agreement ("DPA").

9. International Data Transfers

RenewBud may use service providers and infrastructure located in different countries.

Where personal data is transferred internationally, RenewBud will use appropriate safeguards where required by applicable data protection legislation.

These safeguards may include approved contractual clauses, adequacy arrangements or other legally recognised transfer mechanisms.

Further details concerning international transfers are provided in our Privacy Policy and, where applicable, our Data Processing Agreement.

10. Security

RenewBud uses reasonable technical and organisational measures designed to protect information processed through the Service against unauthorised access, alteration, disclosure or destruction.

However, no internet-based service or electronic storage system can guarantee absolute security.

Customers are responsible for implementing appropriate security practices within their own organisations, including managing user permissions and protecting account credentials.

11. Subscription Plans

RenewBud may offer free and paid subscription plans.

The features, usage limits, number of users, number of renewals and other restrictions associated with each plan will be described on the applicable pricing or subscription page.

We may introduce, modify or discontinue plans from time to time. Any material changes affecting an existing paid subscription will be communicated as required by applicable law and these Terms.

12. Free Plans and Trials

RenewBud may offer free accounts, free trials or promotional access.

Free or trial features may have usage, storage, feature or duration limitations.

Where a free trial automatically converts into a paid subscription, this will be clearly disclosed before you begin the trial, including the applicable price and how to cancel.

13. Fees and Payment

Prices for paid subscriptions are displayed before purchase and may be charged monthly, annually or according to another billing period clearly presented at checkout.

Unless stated otherwise, applicable taxes may be added where required by law.

Payments may be processed by third-party payment processors. RenewBud may not directly receive or store complete payment card details where payment processing is performed by those providers.

You authorise the applicable payment provider to charge the payment method associated with your account for amounts properly due under your subscription.

14. Subscription Renewal

Where you purchase an automatically renewing subscription, your subscription will renew at the end of the applicable billing period unless cancelled before renewal.

The renewal frequency, price and cancellation method will be displayed when you subscribe.

Where required by applicable law, we will provide appropriate information or reminders concerning upcoming renewals.

You may disable automatic renewal or cancel your subscription using the account settings where this functionality is available, or by contacting RenewBud through the contact details provided on the website.

15. Cancellation

You may cancel a paid subscription at any time unless a separately agreed enterprise contract states otherwise.

Unless applicable law requires otherwise, cancellation normally takes effect at the end of the billing period already paid for and you may continue using the paid Service until that date.

Cancelling prevents future subscription renewals but does not automatically delete your RenewBud account or Customer Data.

16. Refunds

Refund eligibility will depend on the circumstances of the purchase, the applicable subscription plan and any mandatory rights provided by law.

Nothing in these Terms limits any refund, cancellation or other rights that cannot lawfully be excluded.

17. Price Changes

RenewBud may change subscription prices from time to time.

Price changes will not normally apply retrospectively to a billing period that has already been paid.

Where a price change affects an existing subscription, reasonable advance notice will be provided where required by applicable law.

If you do not wish to continue at the new price, you may cancel the subscription before the new price takes effect.

18. Renewal Notifications and Reminders

A core feature of RenewBud is the ability to provide reminders and notifications concerning renewals, contracts, licences and other dates.

Notifications are provided as an organisational aid and should not be your sole method of monitoring contractual or legal deadlines.

Delivery may be affected by circumstances outside RenewBud's reasonable control, including spam filtering, incorrect contact information, email provider outages, internet connectivity or third-party service failures.

You remain responsible for verifying important renewal, termination and cancellation deadlines against the relevant contract or provider.

19. Savings Estimates and Financial Information

RenewBud may display estimated savings, potential waste, forecasts, recurring expenditure or similar financial calculations.

These calculations are estimates based on information supplied by users, assumptions, configuration settings and/or industry data.

They do not represent guaranteed savings.

Actual savings will depend on your contracts, suppliers, usage, negotiations, cancellation rights and other circumstances.

20. Third-Party Services and Integrations

RenewBud may integrate with or link to third-party services, including payment providers, email providers, cloud infrastructure, calendar services and other business applications.

Third-party services are governed by their own terms and privacy policies.

RenewBud is not responsible for third-party services except to the extent responsibility cannot lawfully be excluded.

21. Acceptable Use

You must not use RenewBud to:

• violate applicable law;
• infringe the rights of another person;
• gain unauthorised access to systems, accounts or data;
• introduce malware or malicious code;
• interfere with the security or operation of the Service;
• attempt to circumvent account, subscription or usage restrictions;
• conduct automated scraping or extraction that materially interferes with the Service;
• use the Service to distribute spam or unlawful communications;
• impersonate another person or organisation; or
• use the Service for fraudulent or deceptive purposes.

22. Intellectual Property

RenewBud and its licensors retain all rights, title and interest in the Service, including its software, source code, design, branding, graphics, interfaces, databases, documentation and other proprietary materials, excluding Customer Data.

These Terms give you a limited, non-exclusive, non-transferable right to use the Service during your permitted subscription or account period.

No ownership rights in RenewBud's intellectual property are transferred to you.

23. Feedback

If you voluntarily provide suggestions, ideas or feedback concerning RenewBud, you permit us to use that feedback to develop and improve the Service without payment or obligation to you.

This does not give RenewBud ownership of your Customer Data.

24. Service Availability

We aim to provide a reliable Service but cannot guarantee uninterrupted or error-free availability.

The Service may occasionally be unavailable due to maintenance, upgrades, security measures, infrastructure failures or circumstances beyond our reasonable control.

Where reasonably practicable, we will seek to minimise disruption.

25. Changes to the Service

We may update or modify RenewBud to improve functionality, security, performance or compliance.

We will not intentionally remove material paid functionality during a prepaid subscription period without reasonable justification or an appropriate alternative, except where necessary for security, legal or regulatory reasons.

26. Suspension

We may temporarily suspend access to all or part of the Service where reasonably necessary to:

• protect the security or integrity of RenewBud;
• prevent fraud or unlawful activity;
• respond to a material breach of these Terms;
• prevent harm to other users;
• comply with legal obligations; or
• address overdue payment for a paid Service.

Where reasonably possible, we will provide notice and an opportunity to resolve the issue.

27. Termination

You may stop using RenewBud at any time and may request closure of your account.

RenewBud may terminate an account where there is a material or repeated breach of these Terms, unlawful use, security risk, fraud or another legitimate reason permitted by law.

Where reasonably possible and appropriate, we will provide notice before termination.

28. Data Following Account Closure

Following account closure or termination, Customer Data may remain available for a limited period to permit recovery or export, where technically and legally appropriate.

Data may subsequently be deleted or anonymised in accordance with our data retention practices, Privacy Policy, legal obligations and legitimate record-keeping requirements.

Customers should export information they require before closing their account.

29. Backups

RenewBud may maintain backups as part of its business continuity and security procedures.

Customers should nevertheless maintain appropriate independent copies of information that is critical to their business.

30. Disclaimer of Warranties

RenewBud will provide the Service with reasonable care and skill.

Subject to rights and obligations that cannot lawfully be excluded, we do not guarantee that the Service will always be uninterrupted, completely error-free, or suitable for every particular business purpose.

We do not guarantee that use of RenewBud will produce any particular financial saving or commercial result.

31. Limitation of Liability

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that applicable law does not permit us to exclude.

To the maximum extent permitted by law, RenewBud will not be liable for indirect or consequential losses, loss of anticipated savings, loss of business opportunity, or losses resulting solely from inaccurate information entered by a customer or a customer's failure to independently verify contractual deadlines.

For business customers, and to the maximum extent permitted by applicable law, RenewBud's aggregate liability arising from the Service during any twelve-month period will ordinarily not exceed the fees paid or payable by the customer for the Service during the twelve months immediately preceding the event giving rise to the claim.

The limitations in this section do not apply where they would be prohibited by applicable law.

32. Consumer Rights

RenewBud is primarily intended for business and organisational use.

However, if you qualify as a consumer under applicable law, nothing in these Terms removes or limits mandatory statutory rights available to you.

Where consumer protection law conflicts with these Terms, the mandatory consumer protection rules will prevail.

33. Communications

We may send transactional and service communications necessary to operate your account, including security alerts, billing information, renewal notifications and important changes to the Service.

Marketing communications will be handled separately and in accordance with applicable privacy and electronic marketing laws.

Where required, you may withdraw consent to marketing communications or unsubscribe using the mechanism provided in those communications.

34. Cookies and Similar Technologies

RenewBud may use cookies and similar technologies to operate, secure and improve the website and Service.

Where consent is required for non-essential technologies, those technologies should not be activated until the appropriate consent has been obtained.

Further information about the technologies we use, their purposes and how users can manage their preferences is provided in our Cookie Policy.

35. Changes to These Terms

We may update these Terms where reasonably necessary to reflect changes to the Service, law, regulation, security requirements or business operations.

The latest version will be published on the RenewBud website with an updated revision date.

Where a change materially affects existing customers' rights or obligations, we will provide reasonable notice where required by applicable law.

Changes will not retrospectively remove rights already accrued before the change became effective.

36. Governing Law

As RenewBud is operated by MM Sistemas e Informática, an entity established in Brazil, these Terms are generally governed by the laws of the Federative Republic of Brazil, subject to any mandatory laws that apply in the country where a customer or consumer is located.

Where mandatory UK consumer protection or data protection legislation applies, nothing in this section excludes those protections.

37. Disputes

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Where a dispute cannot be resolved informally, jurisdiction will be determined in accordance with applicable law and any mandatory rights available to the parties.

Nothing in these Terms prevents a consumer from exercising any right to bring proceedings in a court or forum available to them under mandatory applicable law.

38. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

39. No Waiver

A failure or delay by RenewBud in exercising a contractual right does not automatically constitute a waiver of that right.

40. Entire Agreement

These Terms, together with any applicable order form, Privacy Policy, Data Processing Agreement and other expressly incorporated terms, constitute the agreement governing your use of the Service.

Enterprise customers may enter into separately negotiated agreements. Where an expressly agreed enterprise agreement conflicts with these Terms, the negotiated agreement will prevail to the extent of that conflict.

41. Contact Information

If you have questions about these Terms or the RenewBud Service, please contact:

Additional contact details, including the appropriate privacy contact address, may be provided on the RenewBud website.